Privacy Policy

Overview

VDA vA is an independent Chrome extension that provides workflow assistance on supported freight and dispatch webpages. Depending on the features you enable, the extension may read page content, store settings in your browser, calculate route-related data, deliver optional notifications, and submit limited data to our backend services needed for those features.

VDA vA is a third-party tool and is not affiliated with, endorsed by, or sponsored by ActiveAero, APT, Ascent, or any other website operator unless expressly stated otherwise.

What data we collect

1) Website content used by enabled features

On supported webpages, the extension may read text and fields visible in the page in order to provide the features you enable. Depending on the page and feature, this may include shipment or load details such as shipment number, origin, destination, dates, times, miles, equipment type, dispatcher name, notes, row text, and other form or page values needed for the extension’s user-facing functionality.

2) Extension settings and browser-stored data

The extension stores settings and related data in your browser using Chrome storage and browser local storage. This may include feature toggles, keyword lists, templates, timers, radius settings, Telegram enable state, UI preferences, install ID, recent shipment history used by extension logic, cooldown state, and local decline queue data.

3) Optional login credentials

If you enable the optional Auto Login feature and enter credentials, the username and password you provide may be stored in Chrome sync storage so the feature can fill them on the supported login page. Do not enable this feature unless you want the extension to store and use those credentials for that purpose.

4) Account and subscription identifiers

We may store or process identifiers used to provide the service, such as an install ID, email address, subscription identifier, customer identifier, or similar entitlement-related data used to manage access to features.

5) Support and contact information

If you contact us for support, we may receive the information you send us, such as your name, email address, and the contents of your message or attachments.

How we use data

• Provide filtering, highlighting, matching, routing, note assistance, and other extension features you enable
• Store and apply your settings and maintain your extension configuration across sessions
• Generate and use an install ID to associate your extension installation with service features
• Perform geocoding and route-mile calculations through our backend services
• Send optional Telegram notifications that you request or enable
• Save quote-related or shipment-related records when you use features that submit data to our backend
• Check subscription, entitlement, plan, or feature-access status
• Provide customer support, troubleshoot issues, and improve service reliability and security

When data may be sent to our servers

Some features work locally in your browser. Other features require requests to our backend at vdassist.com. Depending on the feature you use, data sent to our backend may include:

• location strings or place names used for geocoding and route-mile requests
• install ID and notification content for optional Telegram relay
• install ID and quote or shipment fields for optional quote-saving features
• install ID and similar identifiers for entitlement, subscription, or plan checks

Data sharing and third parties

We do not sell personal information or user data.

• VDAssist / vdassist.com – to operate backend services, route requests, entitlement checks, notifications, and support-related functions
• Telegram – if you choose to connect and enable Telegram alerts, message content and linking data may be processed to deliver those alerts
• Payment, hosting, infrastructure, and technical service providers – where reasonably necessary to operate the service, process payments, host systems, protect security, or support customer accounts
• Legal or safety disclosures – where required by law, legal process, or to protect rights, security, and service integrity

Chrome storage, local storage, and browser behavior

Some extension data is stored only on your device or in your Chrome profile. If Chrome sync is enabled in your browser, some settings stored in Chrome sync may be synchronized by Chrome across signed-in browsers according to Chrome’s own behavior.

Data retention

• Local settings and local browser data generally remain until you delete them, clear browser or extension storage, or uninstall the extension.
• Server-side records are retained for as long as reasonably needed to provide the service, maintain security, troubleshoot problems, enforce agreements, and satisfy legal obligations.
• We may delete or de-identify data when it is no longer reasonably needed for these purposes.

Your choices

• You can disable optional features such as Telegram alerts or Auto Login at any time in the extension settings.
• You can uninstall the extension at any time.
• You can request deletion of applicable server-stored data by contacting us.
• You are responsible for deciding whether to use the extension on any third-party site and whether your use complies with any contract, terms of use, policy, or workplace requirement that applies to you.

Security

We use reasonable administrative, technical, and organizational measures designed to protect data in transit and at rest. However, no method of transmission, storage, or security control is guaranteed to be completely secure.

Children’s privacy

VDA vA is intended for business and workflow use and is not directed to children.

Changes to this policy

We may update this Privacy Policy from time to time. Changes become effective when posted on this page, unless a different effective date is stated.

Contact

For privacy questions, support, or deletion requests, contact: support@vdassist.com